Privacy Policy

ParkCare concerns itself over the privacy of our customers, it is of complete importance to prioritise our users internet security. To understand our exact privacy policy then please carry on reading, as we explain how we collect and share data.

Data Collection
When booking through our site you will be asked for important details that are needed for a reservation. This includes your email address, phone number, vehicle registration plate and your flight number. These details that you filled in will be used for the actual booking and to send you a newsletter. This is because we wish to enhance your experience with us, as discussed on our page about cookies.

Each field of information filled out has an important purpose. As ParkCare prides itself on making parking as comfortable as possible, it is vital that the parking provider has your vehicle registration plate number. This lets them identify who is arriving when you get to the parking lot, speeding up and simplifying the process of parking. This is also an important data collection for valet parking as it helps the member of staff find you and drive your car to the parking lot. Flight number is also needed for the parking provider as it is useful for them to be able to help and check your flight. Meaning they are aware of any flight delays which could affect the parking. For us at ParkCare, and also the provider, your contact details are needed. This is so we can send you a booking confirmation and other updates on your parking. Your email will also be used to send you our newsletter, which informs you on amazing deals for airport parking. If you want to unsubscribe from this newsletter then you can contact us to ask for help.

ParkCare also uses Google Analytics, this works by monitoring the usage of our site. All of this data is anonymous, and only the usage of your browser is stored. This means we can continuously work to make our site better for every past and future customer.

Data Retention
If you ever choose to unsubscribe from our service then none of your data will be stored. For Google Analytics we only store data for up to 2 years.

ParkCare assures their customers that no data will be sold to other companies, as it will remain entirely private. All data will be stored and managed in our system, meaning no physical copies of data is made. You can also access all this data in your account. Our site is protected and secured by an SSL certificate, meaning your connection is always kept private.

Your Rights
As a customer of ParkCare you have the right to have access to all your personal data. Which can be done through looking at your account, or for more you can contact us through phone or email. You also have the right to be able to erase all your data whenever you want, this also has to be done through contacting us.

ParkCare cares a lot about the user experience of our site, always wanting to make it better per what our customers want. This is why we use cookies. Cookies provide useful insights for our business to continue to only get better. One way it does this is by storing customer login details. This means when a repeat customer comes to our site we are able to recognise it's them. Another usage is to see how users interact with our website.  By doing this we can make any necessary improvements to our site to make the navigation process easier and better. If you do not wish to receive cookies then you can do so on your browser. For any questions on cookies please feel free to contact us, and we will help in any way possible.

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